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Wednesday, April 9th

Radiohead’s Ticket Store Sucks

When I heard about your concert at the Santa Barbara Bowl, I was very excited. Despite being my favorite band for many years, I’ve never had the opportunity to see you live. It also looked like a good way to have one final outing with my sister before she moves to Thailand.

I heard the best tickets would go on sale early this morning on your online store. Knowing I’d be out of town on Saturday when the crappy tickets go on sale on Ticketmaster, I made plans to stay up all night. I refreshed the store page late into the night while chatting with other big fans of yours about how dedicated we were.

Finally, around 6:15 am, the sale began! I was clicks away from tickets I’ve only dreamed about. “Santa Barbara Bowl: Buy tickets now.” YES! Click! Waiting… and a blank page. Reload. “Connection has timed out.” Reload. Wait forever. “Your reserved items have been released because you took more than 5 minutes on a page.” Others experienced the same problem. I was freaking out as quietly as I could without waking my roommates. After an hour of this, someone lucky enough to have made it through announced that Santa Barbara was sold out.

Now, Radiohead, let’s be clear: I love you. Without a doubt. But when you know full well what kind of traffic your site is going to get, and you have the money to prevent it, there is no reason for things like this to happen. All you do is disappoint your biggest fans. The ones that stayed up all night, skipped class, held in their poop or, in my case, got 30 minutes of sleep between consecutive 12-hour work days, just for the chance to see you in concert.

Maybe you don’t really care about us. But if you’re paving the way for the future of the music industry, you might want to learn how to better treat the people who will sign your paychecks.

Love and tears,
Josh Mock

P.S. If you need a new web developer to help you build a site that actually works, let me know. Seriously. It’s what I do for a living.

Written by Josh Mock
> Computers, Music | 8:00 pm |

19 Responses to “Radiohead’s Ticket Store Sucks”

On 04/9/08 8:42 PM, Nate said:

Ouch.
On 04/9/08 8:46 PM, Truesdell said:

Stick it to ‘em!
I love Radiohead too, but this is unacceptable.
On 04/9/08 9:10 PM, uhiuhi said:

screw that, Dead to Fall broke up yesterday…thats tear worthy.

Why havent you covered it buzzgrinder!?!?!
On 04/9/08 9:26 PM, Sean Cannon said:

first they charge people to remix their songs. now they accidentally screw a bunch of people because they have no foresight. oh wait, didn’t everyone say that had a lot of foresight…oops.
On 04/9/08 9:31 PM, Shanetera said:

Radiohead both sucks and blows. Get over it.
On 04/9/08 9:52 PM, Jacko said:

Sucks AND Blows!

That just means there really skilled when you think about it.

-sbs
On 04/9/08 9:53 PM, Jacko said:

they’re*
On 04/10/08 1:45 AM, Frog Alibi said:

Ya know if they really were championing a new era for the music business they’d pull out of the Ticketmaster/Clear Channel system all together.
On 04/10/08 1:52 AM, aja[tfm] said:

I get to see them in Houston
a friend of mine paid with his credit card for the tickets and I paid him in cash later because I didn’t have the money at the time
anyways he waited 15 minutes and the seating was already sold out so I had to settle for lawn tickets and I was pissed
but I’m definitely a lot more thankful after reading this
I finally get to see my favorite band, I would be very bummed if I missed out
On 04/10/08 2:22 AM, adam said:

radiohead sucks period.

flame away.
On 04/10/08 8:19 AM, tAlex said:

“Why havent you covered it buzzgrinder!?!?”

That’s not even worth it’s own post. It was reported during the morning buzz.
On 04/10/08 10:06 AM, Jason said:

Hahaha!
Awesome Josh!
On 04/10/08 12:50 PM, Jess. said:

Bum-out doods.

I would be pissed.
On 04/10/08 1:35 PM, Nick said:

It’s cause places want to sell the tickets for insanely inflated prices.
On 04/10/08 1:41 PM, daniel gleason said:

if that were me i’d be pissed too. i stayed up all night too but i bought them off of the ticketmaster website. i tried to get the pre-sale off of the waste site but they sold out in like 5 seconds. did ticketmaster also sell out of their tickets too?
On 04/10/08 2:53 PM, Josh Mock said:

Ticketmaster tickets for the 2nd leg of their tour don’t go on sale until Saturday morning. And I’ll be computer-less all weekend.
On 04/14/08 10:12 AM, George said:

Josh, Why didn’t you just set your alarm for 6:10?
On 04/14/08 9:55 PM, Josh Mock said:

Because they wouldn’t tell anyone what time tickets went on sale. I am smarter than I look!
On 04/29/08 2:01 PM, BUZZGRINDER » Nine Inch Nails vs. Ticket Scalpers said:

[…] for it. I just hope Reznor’s site is ready for the load, so they don’t accidentally pull a Radiohead and make a lot of fans angry. (On that note, Radiohead should probably take a lesson from these […]

Wednesday, April 9th

Radiohead’s Ticket Store Sucks

19 Responses to “Radiohead’s Ticket Store Sucks”

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